
Every business owner hates churn, especially when it seems to happen unexpectedly after they’ve spent endless time and resources trying to earn the loyalty of their customers. Once, the only way to figure out what went wrong was to come up with hypotheses about product or customer experience problems and test a few fixes.
Now, churn prediction software can help you get ahead of the issue. That’s an exciting concept, definitely, but the trouble is that there are so many different types of tools that promise to help reduce churn that it can be difficult to know what you actually need.
Some companies might get more from a customer success platform with churn scores built in, while others might want DIY machine learning tools or dedicated churn prediction software.
So here’s a list that compares all of the most compelling options, side by side.















